Frequently Asked Questions
At The Cove, we have prepared this useful FAQ section to help you answer your questions. Our dedicated and friendly hosts will thoughtfully assist you with all your accommodation and service needs, answering any questions you may have before and during your stay.
Frequently Asked Questions about The Cove At Cerritos
Are you family-friendly?
We are a family-friendly community to enjoy all the beauty and amenities. We do have some spaces that are geared for adults only.
What can you tell us about the units at The Cove?
We have designed each unit to be unique. Once you enter your luxury condo, you can’t help but notice the unobstructed views of the Pacific ocean. As you walk through to the oversize terraces you will notice the attention to the details and immediately feel at home.
What are the key features of each unit?
All residences at The Cove are thoughtfully designed for comfort, style, and seamless Baja living. Each unit features open-concept living and kitchen spaces, oversized terraces with ocean views, and breezy indoor-outdoor flow. You’ll also find air-conditioning in every room, in-unit washers and dryers, a wine fridge, and a fully equipped kitchen stocked with cookware and appliances. With fast Wi-Fi, multiple smart TVs, beach chairs, and front-row views for whale watching, each home makes it easy to settle in and stay a while.
How does the check-in and check-out process work?
Check-in time is 4 pm
Check-out time is 11 am
You may request an early check-in or late check-out, where possible and provided there is no same-day check-in or check-out. Additional fees may apply.
Do you have a beach in front of The Cove?
The Cove has its own exclusive private beach directly in front of the property. It is a beautiful spot to watch sunsets, explore the coastline, and enjoy the views in a completely private setting. For swimming and surfing, Playa Los Cerritos is a four-minute walk away and is one of the few genuinely swimmable beaches in Southern Baja.
Can I drink the water at the Cove at Cerritos?
The Cove has installed a high-efficiency whole solution water filtration system, providing safer and cleaner water that is fresh to drink right from the tap! You can freely consume drinking water from each vacation rental and throughout the property.
What sustainable practices does The Cove follow?
At The Cove we take our responsibility to the Baja landscape seriously. The property runs a whole-solution water filtration system so tap water is safe to drink throughout, which means no single-use plastic bottles needed. We use bio-compatible cleaning products, grey water treatment systems, and eco-friendly guest amenities made from natural ingredients. We encourage guests to use the recycling bins provided and to support local and Mexican-made businesses during their stay. These are small steps, but they matter to us and to the community.
Which are the best months to visit Cerritos?
Cerritos is a year-round destination. The high season runs from November through April, when temperatures are mild and the area sees its highest visitor numbers. May through October brings warmer weather, quieter beaches, and a more relaxed pace. The consistent Pacific breeze keeps conditions comfortable throughout summer, and the ocean stays warm for swimming and surfing. August and September are the hottest months, but evenings cool down and the beach is never more peaceful. If you prefer space over peak-season crowds, summer at Cerritos delivers exactly that.
Which currencies are accepted in Cerritos and Los Cabos?
The Mexican Peso and the US Dollar are accepted everywhere. You will get your change back in pesos. The exchange rate between the two currencies varies daily but some places have a set rate posted. We recommend you do carry some Mexico Pesos with you as there are still business, kiosks and market stands that do not take cards, especially in the towns in and around Cerritos.
ATM machines can be found at the airport. We have 2 major Mexican banks in Todos Santos with ATM machines. Most ATM machines dispense Mexican Pesos unless otherwise marked. Bank ATMs give the daily exchange rate and non-bank ATMs will charge higher fees.
All major credit cards are accepted at most stores and restaurants – VISA and MasterCard are the most widely accepted. American Express is accepted in some stores and restaurants, but VISA and MasterCard are preferred. Please note that your bank may charge international transaction fees if you pay with your card.
How is driving in Cerritos and Los Cabos?
Cerritos Beach is about 1 hour and 15 minutes from the airport, 45 minutes from Cabo San Lucas, 8 minutes from El Pescadero, and 15 minutes from Todos Santos. The roads are generally narrower than in the U.S. or Canada but are safe, with a four-lane highway from the airport to Todos Santos. Cerritos is located just past km 65, and once you turn off, you’ll encounter dirt roads. Driving here requires caution, especially at night due to wandering livestock.
A toll road from the airport to the Cerritos highway bypasses city traffic, costing around 100 pesos one way. In Mexico, speed bumps (topes) are common, and in beach towns like Cerritos, they may be unmarked.
Most major gas stations accept debit or credit cards, but cash (USD or Pesos) is always accepted. Tipping 10 pesos is customary. Gasoline types include Magna (regular) and Lleno (premium). No special licenses are needed to drive; just bring a valid driver’s license from your country.
What do you recommend for car rentals and transportation?
We do recommend you rent a car. There are so many amazing places to see, restaurants to try, and experiences to have that you will want to have a car. You can rent a car at the Los Cabos Airport (SJD) from many of the international car rental agencies, or you can have a car delivered directly to the Cove from Todos Santo or take private transportation to and from the airport.
When renting a car, please know there is a mandatory Mexican Liability Insurance that all Mexican car rental agency must apply to your rental by law. So, expect the checkout price to be higher than the advertised price in most situations.
You can also hire the private car transportation companies for drive and guide day tours or hire them to drive you around Cerritos and its neighborhoods, maybe even take you to an off-the-beaten-path restaurant for an evening of sunsets and cocktails.
Here are a few car rental and private transport companies’ options:
TS Private Transportation
Omega Car Rentals in Todos Santos
Cactus Car Rental
There is also the option of taking a shuttle service through Baja Eco Tours .They run a shuttle from Los Cabos Airport (SJD) to Todos Santos. It’s on a small 7-10 passenger van. Round-trip is about $35 USD. You can take a taxi from Todos Santos or ask them to drop you off at their terminal in Pescadero, across from the Pemex, and take a taxi from there.
Google Maps will bring you right to us at The Cove at Cerritos! Please make sure the app is in your phone before leaving home.
What about hospitals and medical services in Cerritos?
We recommend that all travelers purchase travel insurance before leaving their home country. There is only one H+ hospital in San Jose del Cabo that provides full medical service based on US health care standards.
In Todos Santos, there is the Saint Jude’s Medical Center. They offer full medical and emergency services around the clock every day of the year. They have a certified ambulance in town which is fully equipped and operated by qualified paramedics.
Saint Jude’s Medical Centre in Todos Santos is the only facility in town that takes most international insurances and can find out if yours would cover your needs in minutes. They also work with a network of major hospitals in Cabos San Lucas and La Paz. Their staff speaks English and has the US itemized CPT billing system in case you need it for your insurance. In most cases, you will be expected to pay for any treatment incurred before leaving the hospital and can then file a claim with your insurance provider.
How does tipping work in Mexico?
Regarding tipping, it is highly appreciated in general in Mexico. It is your choice, but please know that your generosity is deeply appreciated, not only at eating and drinking places but most service staff greatly appreciate the kind gesture.
Many employees rely on tips as their main source of income, as salaries are typically very low compared to the US and Canada.
Do you have any unanswered questions?
Our dedicated and friendly vacation team is available to answer your questions.